Privacy Policy

Last updated: April 11, 2026

VENSOS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

1. Information We Collect

Account Information

When you register, we collect your name, email address, and payment information (processed securely by our payment provider).

Usage Data

We collect information about how you use the Platform, including pages visited, features used, actions taken, and time spent.

Venture & Business Data

Data you create within VENSOS, including ventures, tasks, reports, documents, and communications.

Device & Technical Data

IP address, browser type, operating system, and device identifiers for security and analytics purposes.

Communications

If you contact us for support, we retain those communications to assist you and improve our service.

2. How We Use Your Information

Service Delivery

To provide, maintain, and improve the VENSOS platform and its features.

Account Management

To create and manage your account, process payments, and send transactional emails.

Support

To respond to your inquiries, troubleshoot issues, and provide customer support.

Security

To detect, prevent, and address fraud, abuse, and security vulnerabilities.

Analytics

To understand usage patterns and improve the platform experience.

Legal Compliance

To comply with applicable laws, regulations, and legal obligations.

3. Data Sharing

Within Your Workspace

Workspace Owners can see all data within their workspace. Project Leads see only data relevant to their assigned ventures.

Service Providers

We share data with trusted third parties who assist in operating the platform (hosting, payments, analytics) under strict confidentiality agreements.

Legal Requirements

We may disclose data if required by law, court order, or to protect VENSOS or users from harm.

Business Transfers

In the event of a merger, acquisition, or sale, user data may be transferred as part of the business assets.

No Data Sales

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Security

Encryption

All data is encrypted in transit using TLS/HTTPS and at rest using industry-standard encryption.

Access Controls

Role-based access controls ensure users can only access data they are authorized to see.

Infrastructure

We use reputable cloud providers with SOC 2 compliance and regular security audits.

Breach Response

In the event of a data breach, we will notify affected users within 72 hours as required by applicable law.

5. Data Retention

Active Accounts

We retain your data for as long as your account is active or as needed to provide services.

After Termination

After account termination, data is retained for 30 days for recovery purposes, then permanently deleted.

Legal Hold

We may retain data longer if required by law or for legitimate business purposes such as fraud prevention.

6. Your Rights

Access

You can access and review your personal data through your account settings at any time.

Correction

You can update or correct inaccurate information in your profile settings.

Deletion

You can request deletion of your account and associated data by contacting privacy@vensos.com.

Export

You can request an export of your data in a portable format.

Opt-out

You can opt out of marketing communications via the unsubscribe link in any email.

7. Cookies & Tracking

Essential Cookies

Required for the platform to function โ€” authentication, session management, and security.

Analytics Cookies

Used to understand usage patterns and improve the platform experience.

Preference Cookies

Used to remember your settings and preferences (theme, language, etc.).

Control

You can manage cookies through your browser settings, though disabling essential cookies may impact functionality.

8. Children's Privacy

Age Requirement

VENSOS is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

Parental Rights

If you believe we have collected data from a child under 16, please contact us immediately at privacy@vensos.com.

9. California Privacy Rights (CCPA)

Right to Know

California residents may request disclosure of the personal information we have collected, used, or disclosed in the past 12 months.

Right to Delete

California residents may request deletion of their personal information, subject to certain exceptions under the CCPA.

Right to Opt-Out

We do not sell personal information. If this practice changes, California residents will have the right to opt out.

Non-Discrimination

We will not discriminate against you for exercising your CCPA rights โ€” including denying service, charging different prices, or lowering quality.

Submit a Request

Email privacy@vensos.com with your request. We will respond within 45 days as required by the CCPA.

10. Data Storage & Location

US Infrastructure

All user data is stored on US-based cloud infrastructure (AWS US regions). Your data stays in the United States.

International Users

If you access VENSOS from outside the United States, your data will be processed in the US. By using the platform, you consent to this.

11. Changes to This Policy

Updates

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.

Continued Use

Your continued use of VENSOS after changes constitutes acceptance of the updated Privacy Policy.

Contact Our Privacy Team

For privacy-related inquiries, CCPA requests, or data concerns, contact us at:

๐Ÿ“ง privacy@vensos.com

๐Ÿข VENSOS, Inc. ยท San Francisco, CA ยท USA

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